Shipment information and policy
Shipment information
All rendez-vous orders include a Track & Trace code, so you can follow your order every step of the way.
At this time, we only ship within the European Union.
If you have any questions or concerns about shipping, feel free to email us at info@shoprendezvous.nl. We're here to help!
Return policy
At rendez-vous, we understand that sometimes a product might not meet your expectations. Therefore, you have the possibility to return any purchase made through our webshop within 14 days of receipt, without giving a reason.
To be eligible for a return, the item must be in the same condition that you received it and in its original packaging. We will refund the full purchase price and the initial shipping costs. Please note that customers are responsible for the return shipping costs unless otherwise specified.
For more information or to initiate a return, please contact our customer service team at info@shoprendezvous.nl. We’re here to help!